ADRCs are the entry point in all Wisconsin counties for assistance for the elderly, the disabled and their caregivers. ADRCs can connect individuals to a variety of resources and are staffed with benefit specialists.
The Board on Aging and Long-Term advocates for the interests of the state’s long-term care consumers, informs those consumers of their rights, and educates the public at large about health care systems and long-term care.
The Long-Term Care Ombudsman program provides advocacy services to people age 60 and older who are consumers of Wisconsin long-term care programs. The ombudsman works with agencies, residents and families to investigate and resolve problems and provide information, referrals and consultations.
Local ADRCs offer counseling about the best options for a range of programs and services. They help people understand the various long-term care options available to them, help them apply for programs and benefits, and serve as the access point for publicly-funded long-term care.